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Oracle Database End of Premier Support For Major Releases - Frequently Asked Questions (Doc ID 1559513.1)

Last updated on JANUARY 16, 2020

Applies to:

Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Oracle Database Backup Service - Version N/A and later
Information in this document applies to any platform.

Purpose

When Premier Support ends for a major release of the Oracle Database (e.g. 11.1), many questions arise. This document gives answers to the most frequently asked questions about end of Premier Support for Database releases in general and for specific releases.

Questions and Answers

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In this Document
Purpose
Questions and Answers
 1. Where do I find out when Premier Support ends for the release I am using?
 2. What is a major release?
 3. Will I have to pay for Extended Support once Premier Support ends for my release?
 4. What do I have to do to receive Extended Support during a fee waiver period?
 5. Will I be able to get new patches, Patch Set Updates, Release Updates, and Critical Patch Updates after the end of Premier Support?
 5. What is the terminal patch set for my Oracle Database Release?
 6. Will I have to install the terminal patch set in order to receive new patches and other fixes under Extended Support?
 7. The Extended Support fee has been waived for my platform, but I was not able to download a new patch.  What should I do?
 8. When will the terminal patch set or Release Update for my release come out on my platform?
 9. Will I get more time to install the terminal patch set if it is released on my platform close to the end of Premier Support?
 10. Will the terminal patch set be certified with new releases of the OS (e.g. new release of AIX, RHEL, etc.) during Extended Support?
References

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