SSO: Internal Candidate Unable to Access Internal Career Section Via Single Sign-On
(Doc ID 1564163.1)
Last updated on SEPTEMBER 18, 2020
Applies to:Oracle Taleo Recruiting Cloud Service - Career Section - Version 12A and later
Oracle Taleo Platform Cloud Service - SmartOrg (Central Configuration) - Version 12A and later
Information in this document applies to any platform.
After a staging zone refresh the internal Candidate access to career section no longer works for any Candidate. When attempted, the Candidate receives an "Access Denied" error message like: "Access Denied. Your user permissions do not authorize you to access this page"
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Some or all internal Candidates cannot access the Taleo internal Career Section - instead an "Access Denied", invalid credentials or similar error message comes up.
The staging zone was recently refreshed with data from the production zone.
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An import has unexpectedly changed candidate SSOID values, or candidate SSOID values did not get updated as expected.
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Some or all Candidate's assertion times do not match Taleo system times
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