SSO: Internal Candidate Unable to Access Internal Career Section Via Single Sign-On (SSO)
Last updated on APRIL 20, 2018
Applies to:Oracle Taleo Recruiting Cloud Service - Career Section - Version 12A and later
Oracle Taleo Platform Cloud Service - SmartOrg (Central Configuration) - Version 12A and later
Information in this document applies to any platform.
After a staging zone refresh the internal Candidate access to career section no longer works for any Candidate. When attempted, the Candidate receives an "Access Denied" error message like: "Access Denied. Your user permissions do not authorize you to access this page"
--- or ---
Some or all internal Candidates cannot access the Taleo internal Career Section - instead an "Access Denied", invalid credentials or similar error message comes up.
The staging zone was recently refreshed with data from the production zone.
- or -
An import has unexpectedly changed candidate SSOID values, or candidate SSOID values did not get updated as expected.
- or -
Some or all Candidate's assertion times do not match Taleo system times
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms