(AP-810391) Error When Trying to Validate the Invoice
(Doc ID 1566593.1)
Last updated on SEPTEMBER 11, 2020
Applies to:
Oracle Fusion Payables - Version 11.1.11.1.0 and laterOracle Fusion Payables Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.
Symptoms
For two suppliers, validating an invoice causes an error.
ERROR
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The invoice validation process could not complete because of an unexpected error. (AP-810391)
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Manage Invoices.
2. Find and select an invoice for the two affected suppliers.
3. Go to Actions > Validate.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot validate invoices for the affected suppliers.
Cause
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In this Document
Symptoms |
Cause |
Solution |