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(AP-810391) Error When Trying to Validate the Invoice (Doc ID 1566593.1)

Last updated on AUGUST 04, 2017

Applies to:

Oracle Fusion Payables - Version 11.1.11.1.0 and later
Oracle Fusion Payables Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

For two suppliers, validating an invoice causes an error.


ERROR
-----------------------
The invoice validation process could not complete because of an unexpected error. (AP-810391)


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Manage Invoices.
2. Find and select an invoice for the two affected suppliers.
3. Go to Actions > Validate.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot validate invoices for the affected suppliers.

Cause

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