My Oracle Support Banner

User Name Already in Use (Doc ID 1566611.1)

Last updated on JUNE 13, 2023

Applies to:

Oracle Taleo Platform Cloud Service - SmartOrg (Central Configuration) - Version 10 SP3 and later
Oracle Taleo Recruiting Cloud Service - Version 10 SP3 and later
Information in this document applies to any platform.

Symptoms

When attempting to change a specific user name or create a new one in Configuration > SmartOrg - Administration > User Accounts the following error is received:


There are no other active user account found with the same user name in the list.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.