Fusion Benefits: Print Benefits Report Freezes On The Benefits Self Service Page when using IE Browser (Doc ID 1571072.1)

Last updated on MAY 06, 2015

Applies to:

Oracle Fusion Benefits - Version 11.1.5.0.0 and later
Oracle Fusion Benefits Cloud Service - Version 11.1.5.0.0 and later
Information in this document applies to any platform.

Goal

On the Benefits Self Service Page (overview page), when clicking on the 'Print Benefits Report', the report opens up in the middle of the screen in IE Browser. However, user cannot close it and it freezes the screen. The only way to close it is by navigating to home. Is there a workaround for this issue?
 

Solution

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