Cannot Open Job In Fusion, Blank Pop-up Window is Displayed

(Doc ID 1574129.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Fusion Global Human Resources - Version 11.1.5.0.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.1.5.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.5.0.0 version, Plan Workforce Deployment-Manage Workforce Structures

Cannot open Job in Fusion .
When clicking on the link to the Job Name in the Manage Jobs screen, a blank pop-up window appears on the screen with an OK button and then you are unable to proceed.


ERROR
-----------------------
Checking the log file for the same time frame shows the following errors:

An application error has occurred. Your help desk can use the
  following information to obtain a more detailed description of
  this incident: 254, Server Domain: ,
  Server Instance: , Application Name: HcmCoreSetupApp.
at oracle.apps.fnd.applcore.messages.MessageFormatHandler.reportException(MessageFormatHandler.java:297)
at oracle.adf.model.binding.DCBindingContainer.reportException(DCBindingContainer.java:431)
...

[[2013-07-23T16:33:01.739+00:00] [CoreSetupServer_1] [ERROR] [ADFC-50017] [oracle.adfinternal.controller.application.AdfcExceptionHandler] [tid: [ACTIVE].ExecuteThread: '12' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: XXSETUPMLevin] [ecid: 004sZ1OfzOn6mJ73VJRLB80004Fy00018v,0:1] [APP: HcmCoreSetupApp#V2.0] [URI: /hcmCoreSetup/faces/HcmWSIntWA] ADFc: While attempting to handle this exception the application's exception handler failed.[[
javax.el.PropertyNotFoundException: Target Unreachable, 'HcmWorkJobsSearchBean' returned null
at com.sun.el.parser.AstValue.getTarget(AstValue.java:108)
at com.sun.el.parser.AstValue.setValue(AstValue.java:160)
at com.sun.el.ValueExpressionImpl.setValue(ValueExpressionImpl.java:273)

 

Incident log shows the following:

 Caused by: oracle.jbo.NoDefException: JBO-25058: Definition JobLegDeveloperFlexCAprivateVO of type Attribute is not found in j_ClassificationJobLegprivateVO.
 at oracle.jbo.server.RowImpl.findAttrAndGetIndex(RowImpl.java:203)
 at oracle.jbo.server.ViewRowImpl.getAttribute(ViewRowImpl.java:1063)
 at oracle.apps.hcm.common.hrCore.publicModel.PerApplicationModuleImpl.setSysDateForLBOEFF(PerApplicationModuleImpl.java:2557)
 at oracle.apps.hcm.common.hrCore.publicModel.PerApplicationModuleImpl.getLBOEFFInternal(PerApplicationModuleImpl.java:2673)
 at oracle.apps.hcm.common.hrCore.publicModel.PerApplicationModuleImpl.getLBOEFF(PerApplicationModuleImpl.java:2652)
 at oracle.apps.hcm.workStructures.jobs.uiModel.applicationModule.JobAMImpl.getLBO (JobAMImpl.java:920)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as HCM Admin
2. Navigator > Manage Workforce Structures
3. Select Manage Jobs tab
4. Query Jobs into screen.
5. Click on one of the jobs returned.
See blank pop-up.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot open or update Jobs. In addition, they are not given any indication of what the problem is that needs to be corrected.



Cause

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