Confirmation And Summary Report In Benefits Self Service Landing Page Not Close
Last updated on MARCH 08, 2017
Applies to:Oracle Fusion Benefits - Version 184.108.40.206.0 and later
Oracle Fusion Benefits Cloud Service - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
On : 18.104.22.168.0 version, Manage Benefits
Confirmation and Summary Report in benefits self service landing page will not close
When the employee launches the Benefits confirmation and Summary report from the Benefits Self Service landing page the report cannot be closed. A refresh of the browser is required to escape otheriwse employee cannot continue with benefits enrollment
Should be able to close the report without refreshing the browser.
The issue can be reproduced at will with the following steps:
1. Nvaigator > Benefits > Enrollment
2. Benefits Overview page > Current Benefits Tab
3.Print Benefits Report > Launch Report
4. After Launching the report you see the X to close the report is over browser frame . When Mouse Click on X the browser frame Blocks the Close
5. Report Cannot be Closed and A Refresh Browser is only Option.
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