Blank Page When Launching Agent Console (Doc ID 1579911.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Symptoms

When attempting to login through the agent console it goes to verify the application then loads a blank page and does not attempt to connect to the server.

Changes

 If Java is automatically updated to a 64 bit version, this error will occur

Cause

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