Timeout Error When Running or Exporting Report
(Doc ID 1583295.1)
Last updated on AUGUST 12, 2022
Applies to:
Oracle TBE Reporting Cloud Service - Version 10.5 to 14B1 [Release 10 to 14]Information in this document applies to any platform.
Symptoms
When either manually running or automatically exporting a scheduled Insight report, the report fails. The User receives an error including the phrase "timed out" (e.g. "report timed out" or "connection timed out"). In the context of a scheduled report, the User receives the following system notification:
From: donotreply@invalidemail.com [mailto:donotreply@invalidemail.com]
Sent: <DATE/TIME>
To: <RECIPIENT>
Subject: Report timed out
Dear <RECIPIENT>,
Report <REPORT NAME> could not be generated due to timeout.
The issue can be reproduced by either running a report manually (refer to Doc ID 1538195.1 for step-by-step instructions) or schedule a report for export (refer to Doc ID 1527610.1 for step-by-step instructions).
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |