Timeout Error When Running or Exporting Report
(Doc ID 1583295.1)
Last updated on APRIL 14, 2021
Applies to:Oracle TBE Reporting Cloud Service - Version 10.5 to 14B1 [Release 10 to 14]
Information in this document applies to any platform.
When either manually running or automatically exporting a scheduled Insight report, the report fails. The User receives an error including the phrase "timed out" (e.g. "report timed out" or "connection timed out"). In the context of a scheduled report, the User receives the following system notification:
From: email@example.com [mailto:firstname.lastname@example.org]
Subject: Report timed out
Report <REPORT NAME> could not be generated due to timeout.
The issue can be reproduced by either running a report manually (refer to Doc ID 1538195.1 for step-by-step instructions) or schedule a report for export (refer to Doc ID 1527610.1 for step-by-step instructions).
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