Internal Error When Launching a Skillsoft Course: "The Skillsoft Course Player has encountered an error while communicating with the Learning Management System" (Doc ID 1583484.1)

Last updated on DECEMBER 10, 2015

Applies to:

Oracle Taleo Learn Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

A player version internal error is encountered when launching Skillsoft content that has been purchased directly from Skillsoft. 

For example:

Player Version 7.9.5.86 -- Internal Error:

The Skillsoft Course Player has encountered an error while communicating with the Learning Management System. As a result, your session will now be closed.

Please click here for additional information. OK

Cause

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