BI Publisher Jobs are stuck in the Running Status (Doc ID 1585533.1)

Last updated on OCTOBER 31, 2016

Applies to:

Oracle Fusion Performance Management Cloud Service - Version 11.1.5.0.0 and later
Information in this document applies to any platform.

Symptoms

On : NA version, Technology Management - Reports/Analytics

Create a BIP Report Job for a report that is supposed to be processed once a week using a start and end Time like the example below:
Start Time: May 23, 2013 2:30:21 PM
End Time: May 7, 2013 3:30:00 AM

After you submit the Job, it goes into the 'Running' status and never changes.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1.  Login to /xmlpserver
  2.  Create a BIP Report Job based on a report
  3.  Select Start and End Time
  4.  Submit the Job

 

 

Cause

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