Getting Response Code 300 And 301 While Trying To Send An Email Post Request To Oracle Live Help.
(Doc ID 1585829.1)
Last updated on MARCH 02, 2017
Applies to:Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.
Loss of functionality
Customer cannot post email
Significance of loss
Cannot send emails into agent console
Where issue occurs
Issue occurs when posting email to https://admin.instantservice.com/servlet/mailmessagepost
Emails post to servlet without response error
Specific error messages (error number with syntax)
Receiving response code 300 and 301
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In this Document
|This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.|