My Oracle Support Banner

Cannot Add Nodes Into Organization Tree (Doc ID 1586232.1)

Last updated on APRIL 16, 2018

Applies to:

Oracle Fusion Global Human Resources - Version and later
Oracle Fusion Global Human Resources Cloud Service - Version and later
Information in this document applies to any platform.


When attempting to add nodes to the organization tree the following error occurs.

An application error occurred. See the incident log for more information.
An application error occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 86, Server Domain; Server Instance: , Application Name: HcmCoreSetupApp.

The issue can be reproduced at will with the following steps:
1. Access task 'Manage Organization Trees.
2. Create Tree.
3. Create Tree Version
4. Specify Nodes by clicking on "+" --> Search Unit --> Select Node --> Click "Add Tree Node".


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.