Real Time Advanced Search Not Finding Results When Using Contains Operator

(Doc ID 1586897.1)

Last updated on MARCH 07, 2017

Applies to:

Oracle Fusion Opportunity Management Cloud Service - Version 11.1.7.0.0 and later
Oracle Fusion Opportunity Management - Version 11.1.7.0.0 and later
Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Goal

When searching for opportunities using the Real Time 'Advanced' option of 'Opportunity Name' using the 'Contains' operand, the search result does not return any values.

Replication steps:
1- Select Navigator> Customers
2- Select Opportunities in the Search dropdown field
3- Click Advanced link
4- Change the search Operator from "Starts with" to Contains and enter part of an Opportunity in the search field

The search does not return any results.
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms