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Global Transfer to Hong Kong Fails When no HK ID is Present (Doc ID 1587652.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Fusion HCM Configuration Workbench - Version 11.1.5.0.0 and later
Oracle Fusion Global Human Resources - Version 11.1.5.0.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.1.5.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.5.0.0 version, HCM Common

We are getting an error when we submit Global Entity Transfer for non-Hong Kong employee transferring to Hong Kong office using Visa/Passport.

ERROR
-----------------------
"Messages for this page are listed below.
java.lang.NullPointerException
You must select a primary value. (PER-1530589)"

"The Hong Kong ID must follow the format ANNNNNN(X) or AANNNNNN(X), where A is a letter, N is a number, and X is a check digit. (HRX-1560460)"

Error Message: {http://xmlns.oracle.com/apps/hcm/employment/core/transactionApprovalService/}ServiceException
Fault ID default/HcmEmploymentWrComposite!14010059_16842313*soa_4c11a506-159b-4c91-a57c-6fb511158106/AddWorkRelationshipApprovalProcess/101304-BpInv3-BpSeq4.3-6
Fault Time Sep 5, 2013 4:25:31 PM
Non Recoverable Business Fault :
1HRX:::HRX_HKPD_NI_BLANK_CHKJBO-HRX:::HRX_HKPD_NI_BLANK_CHK: <MESSAGE><NUMBER>HRX-1560461</NUMBER><TEXT>You must enter either a Hong Kong ID or the details of the passport and work permit.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS></DETAILS><INCIDENT></INCIDENT></MESSAGE>SEVERITY_ERRORoracle.apps.fnd.applcore.messages.ApplcoreException


Notification Error Message:
Fault ID reference:245145
Fault Time Sep 5, 2013 4:25:28 PM
Non Recoverable Business Fault :
BusinessFault : {http://xmlns.oracle.com/apps/hcm/employment/core/transactionApprovalService/}ServiceException. Client received SOAP Fault from server : JBO-HRX:::HRX_HKPD_NI_BLANK_CHK: HRX-1560461You must enter either a Hong Kong ID or the details of the passport and work permit.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Manage Employment>Edit:Update>Action:Global Transfer
2. Select destination legal employer in Hong Kong>OK
3. Enter Visa/Passport information (since the person is not a Hong Kong national)
4. Submit.
Errors appear in Approvals notifications and then on the person screen.


Cause

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