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Fusion Applications: Intercompany Transactions Troubleshooting Guide (Doc ID 1587957.1)

Last updated on DECEMBER 20, 2023

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Receivables - Version 11.1.8.0.0 and later
Oracle Fusion Receivables Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Financials Common Module - Version 11.1.8.0.0 and later
Oracle Fusion Financials Common Module Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Purpose

This document describes troubleshooting tips for the intercompany transactions flow. 

Problem Catalog:

1. Intercompany receivables and intercompany payables accounts not being generated.
2. Payables Invoice Import of an intercompany transaction fails due to invalid liability account. 
3. The primary supplier site for the supplier assigned to legal entity {LE Name} is inactive.
4. The primary customer site for the customer assigned to legal entity {LE Name} is inactive.
5. Invalid intercompany period error.    
6. Approve and Reject buttons are disabled for an intercompany transaction.    
7. Transaction remains in Received status.    
8. Transaction Account Definition does not generate the distribution accounts.
9. Transfer to Payables process does not pick up intercompany transaction.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Problems and Solutions
 
1. Intercompany receivables and intercompany payables accounts not being generated.
 2. Payables Invoice Import of an intercompany transaction fails due to invalid liability account.    
 3. The primary supplier site for the supplier assigned to legal entity {LE Name} is inactive.
 4. The primary customer site for the customer assigned to legal entity {LE Name} is inactive.    
 5. Invalid intercompany period error. 
 6. Approve and Reject buttons are disabled for an intercompany transaction.    
 7. Transaction remains in Received status.    
 8. Transaction Account Definition does not generate the distribution accounts.
References

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