Fusion Global HR: Person Gallery Change Location & Change Working Hours Throws Application Error (Doc ID 1591050.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Fusion Global Human Resources - Version 11.1.5.0.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.1.5.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.5.0.0 version, Manage Workforce Lifecycle-Manage Employment Information

When attempting to change location or working hours from the person gallery.

ERROR
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An application error occurred. See the incident log for more information.


STEPS
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The issue can be reproduced at will with the following steps:
1. Login as HCM.USER
2. Click on Person Gallery
3. Search for an Employee
4. Click on Change Location
5. Generic incident Error

BUSINESS IMPACT
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Due to this issue, users cannot enter employee location changes or working hours changes using certain logical routes through applications. Whilst there is a work around of alternate routes this represents an unwanted fragility to processes.

Cause

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