ER Revenue Line Items Status Won Is no More Included Global Revenue When Opportunity Status Is Open (Doc ID 1592825.1)

Last updated on OCTOBER 03, 2016

Applies to:

Oracle Fusion Opportunity Management - Version 11.1.5.0.0 and later
Oracle Fusion Opportunity Management Cloud Service - Version 11.1.5.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.5.0 version, Set Up Sales
Rel5 PB13

ACTUAL BEHAVIOR
---------------
When setting one revenue line of an Opportunity with Header status = Open to Won the Opportunity amount is decreased from this Won amount.

EXPECTED BEHAVIOR
-----------------------
Customer states Opportunity amount should stay at total opportunity amount


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1.
Navigator > Opportunities > Create a new Opportunityy : BF Soletanche with defaulted status : Open
> Create 2 revenue lines for 2 different product (or product group)
- First line as amount = 500 with defaulted status : Open
- Second Line has amount = 300 with defaulted status : Open
> Save
Note that Header amonut = 500 + 300 = 800

2.
Navigator > Opportunities > Edit Opportunityy : BF Soletanche with defaulted status : Open
> Keep header status = Open
> Update first line status = Won > Save (so revenue amount 500 is at sttaus Won now)
> Header amount is now = 800 - 500 = 300

 

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users don't trust Header Opportunity amount.

Cause

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