My Oracle Support Banner

ER Revenue Line Items Status Won Is no More Included Global Revenue When Opportunity Status Is Open (Doc ID 1592825.1)

Last updated on OCTOBER 03, 2016

Applies to:

Oracle Fusion Opportunity Management - Version and later
Oracle Fusion Opportunity Management Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Set Up Sales
Rel5 PB13

When setting one revenue line of an Opportunity with Header status = Open to Won the Opportunity amount is decreased from this Won amount.

Customer states Opportunity amount should stay at total opportunity amount

The issue can be reproduced at will with the following steps:

Navigator > Opportunities > Create a new Opportunityy : BF Soletanche with defaulted status : Open
> Create 2 revenue lines for 2 different product (or product group)
- First line as amount = 500 with defaulted status : Open
- Second Line has amount = 300 with defaulted status : Open
> Save
Note that Header amonut = 500 + 300 = 800

Navigator > Opportunities > Edit Opportunityy : BF Soletanche with defaulted status : Open
> Keep header status = Open
> Update first line status = Won > Save (so revenue amount 500 is at sttaus Won now)
> Header amount is now = 800 - 500 = 300


The issue has the following business impact:
Due to this issue, users don't trust Header Opportunity amount.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.