Where Do I Find The IP Address of a Customer that Received The Out Of Hours Window (Missed Chat)?

(Doc ID 1593615.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Goal

How can one find the IP address of a customer who requested a chat and got the closed message (missed chat)?
 

Solution

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