Unable To Access The Recs UI (Doc ID 1593948.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Recommendations On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Symptoms

User is unable to log into the Recommendations UI (https://recmanager.atg.com/OracleRecsUI.swf). There are no error messages but the application clock continuous to be displayed. Clearing browser cache or using another browser eventually allows the user to log in. Once inside the application, the UI is extremely slow to respond.

Cause

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