Agents Unable To Send Chat OR Mail
Last updated on MARCH 02, 2017
Applies to:Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Oracle Live Help On Demand
Information in this document applies to any platform.
Agents are able to take chats or mail from the queue. However, when they try to respond and hit ENTER or SEND, nothing happens.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms