We need to change our timezone due to daylight savings time. Can we change the timezone or operating hours across All Departments in InstantService? (Doc ID 1595635.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Goal

We need to switch the timezone for all our departments Is there was a way to do it quickly on ALL departments instead of changing the hours manually in Live Help On Demand (Departments>Chats>Queue Availability) ?
 

Solution

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