Administrator Not Able To Approve Or Reject Transactions In BPM Worklist

(Doc ID 1597379.1)

Last updated on OCTOBER 27, 2016

Applies to:

Oracle Fusion Application Toolkit - Version 11.1.5.0.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.1.5.0.0 and later
Oracle Fusion Application Toolkit Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

Administrators do not find the Approve/Reject actions for tasks when logging into BPM Worklist.

The issue can be reproduced at will with the following steps:
1. Log onto BPM Worklist with a  super user who is an administrator.
2. Go to Home->Administrative task.
3. Search for any Task.
4. Click on a particular task, then click Action menu. Approve and Reject are not there.

Cause

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