CRM-R7-UPGRADE New Node In Customer Center - Opportunities Summary Versus Opportunities (Doc ID 1598080.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Opportunity Management - Version 11.1.7.0.0 and later
Oracle Fusion Opportunity Management Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.7.0.0 version, Other Issues

ACTUAL BEHAVIOR
---------------

After Release 7 upgrade a new node is available on Customer Tree called: Opportunities Summary (in French "Synthèse des Opportunités")
and the exiting Node called Opportunities (in French "Opportunités") is still displayed.

Can you please confirm that the new available node "Opportunities Summary" must be used instead of "Opportunities".
The page Opportunities Summary (in French "Synthèse des Opportunités") s displaying in its title a "Null" string instead of the consumer/customer name.



EXPECTED BEHAVIOR
---------------------------
The page Opportunities Summary (in French "Synthèse des Opportunités") should display customer name in Header and n ot null

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigator > Customers (Prospect and Clients in French) > Manage Customers > Edit customer or consumer
2. There are 2 left menus for Opportunities : Opportunities Summary and Opportunities
3. Please confimr whihc oen to use , anyway Opportunities Summary has a display defect as customer/consumer name is null at page header

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see Customer at top of page : Opportunities Summary (in French "Synthèse des Opportunités")

Cause

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