Future Dated Life Event Processing Does Not Generate Dependent Certifications (Doc ID 1600707.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.7.0.0 version, Manage Benefits

ACTUAL BEHAVIOR
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When processing future dated life events, the defined dependent certifications for birth certificates and Marriage for child and spouse relationships are not begin generated. Action items are being generated but certifications are missing.

EXPECTED BEHAVIOR
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Expected system to create dependent designation certification for future dated LE

STEPS
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The issue can be reproduced at will with the following steps:
1) Run New hire and Open enrollment to enroll participants in plans
2) Complete all the action items created
3) Goto SS and trigger any LE on 4/1/14
4) Go to BSC to change the LE status to Unprocessed
5) Process the LE
6) Login back to SS and make election changes
7) Action item gets created for dependents
8) Go back to UI to complete certification



Cause

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