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500 Error or System Error When Logging in to Federation SSO Enabled Fusion Application Environment (Doc ID 1601669.1)

Last updated on MARCH 16, 2021

Applies to:

Oracle Fusion Application Toolkit - Version 11.1.5.0.0 and later
Oracle Fusion Workforce Compensation Cloud Service - Version 11.1.4.0.0 and later
Oracle Fusion Financials Common Module Cloud Service - Version 11.1.11.1.0 to 11.1.11.1.0 [Release 1.0]
Oracle Fusion Global Human Resources Cloud Service - Version 11.12.1.0.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

When trying login to federation SSO enabled fusion application environment, user will get 500 error.


Steps to reproduce:

1. Login to fusion application

2. Enter correct user name and password
You will get a 500 error

or

"System error. Please re-try your action. If you continue to get this error, please contact the Administrator."


Cause

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In this Document
Symptoms
Cause
Solution


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