LiveHelp chat: Agent Unable appears to be stuck in another session and cannot logout (Doc ID 1602507.1)

Last updated on MARCH 25, 2014

Applies to:

Oracle Live Help On Demand - Version 1.0 to 1.0 [Release ATG v1]
Information in this document applies to any platform.

Goal

LiveHelp Chat: Agent appears to be stuck in a session and cant log in from another machine.

Solution

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