Android Browsers 4.0 And Older Unable To Scroll In Chat Window (Doc ID 1604668.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Symptoms

Issue : For Android browsers versions 4.0 and older, when the Chat window becomes full, the site visitor may experience scrolling issue.

This is NOT a defect in Live Help Mobile Chat but rather a bug in Android browser 4.0 and older.

Cause

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