REL 7 PROD - Run Time Error While Creating Contact Point Of A Contact
(Doc ID 1607602.1)
Last updated on MARCH 08, 2017
Applies to:Oracle Fusion Customer Center Cloud Service - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
On : 220.127.116.11.0, Deliver Customer Care
When creating a new Contact Point for an existing Contact, an error message is being displayed
An application error occurred. See the incident log for more information.
The issue can be reproduced at will with the following steps:
1. Go to Navigator
2. Select Customer
3. For a given customer
4. Select Contacts
5. Select a contact
6. Try adding a new Contact Point - the error message will be displayed.
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In this Document
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