You Do Not Have a License to Run Primavera P6. Please Contact Your System Administrator. (Doc ID 1607762.1)

Last updated on JULY 07, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.2 1.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.2.4.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to P6 Web, the following error occurs:

ERROR
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You do not have a license to run Primavera P6.  Please contact your System Administrator.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to P6 Web

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot login.

Cause

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