Error when Importing Outlook Client Deployment Package in the Web User Interface (Doc ID 1608263.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Fusion CRM for Microsoft Outlook - Version 11.1.7.0.0 and later
Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

Issue
-------------
Error while importing custom Package for Outlook in Fusion Web UI

Steps
--------------
1. Navigate to menu > Setup and Maintenance
2. Search for 'Outlook' and Open 'Manage Outlook Client Deployment Packages' from the search results
3. Drill down on the desired package
4. Click on Import
5. Choose the file
6. Click OK

Actual Result
------------------------
The error appears

Error

------------------
Manage Outlook Client Deployment Packages program for product CRM for Microsoft Outlook has errors. Report the errors to the owning product CRM for Microsoft Outlook.

An error was received for the task Manage Outlook Client Deployment Packages. It is identified with code ZOE_MANAGE_OUTLOOK_CLIENT_DEPLOYMENT_PACKAGES that invokes program /WEB-INF/oracle/apps/outlookEdition/connector/metadata/publicUi/flow/OutlookClientConfigPackageTF.xml#OutlookClientConfigPackageTF of module code outlookEdition. An application error encountered by the producer server prevented it from rendering the program /WEB-INF/oracle/apps/outlookEdition/connector/metadata/publicUi/flow/OutlookClientConfigPackageTF.xml#OutlookClientConfigPackageTF of module code outlookEdition. Review the web component producer logs for more details on this error.


Portlet Producer Error

2013-11-26T07:52:53.913Z
com.bea.wsrp.faults.OperationFailedException: Internal Server Error: javax.portlet.PortletException: doBridgeDispatch failed: error from Bridge in executing the request.; nested exception is: javax.servlet.ServletException: javax.portlet.PortletException: doBridgeDispatch failed: error from Bridge in executing the request at com.bea.wsrp.producer.adapter.javaportlet.JavaPortletAdapter.doGetMarkup(JavaPortletAdapter.java:315) at com.bea.wsrp.producer.handlers.markup.MarkupServiceHandler.doGetMarkup(MarkupServiceHandler.java:451) at
.......
.........
weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321) ... 6 more Caused by: oracle.adf.controller.ControllerException: ADFC-06003: EL expression '${pageFlowScope.ContainerBean.fragmentTaskFlowId}' for a region TaskFlowId in binding 'fragmentRegion' evaluated to null, a non-null value must be specified. at oracle.adf.controller.internal.binding.RegionUtils.getTaskFlowId(RegionUtils.java:578) at oracle.adf.controller.internal.binding.TaskFlowRegionModelLocal.getTaskFlowId(TaskFlowRegionModelLocal.java:28) at oracle.adf.controller.internal.binding.TaskFlowRegionModelViewPort.getViewPort(TaskFlowRegionModelViewPort.java:610) at


Cause

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