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GOSI & Gratuity Deduction Cards Are Not Auto-attached To New Hire Employee (Doc ID 1609042.1)

Last updated on JANUARY 25, 2021

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Global Payroll - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.7.0.0 version, Manage Payroll

ACTUAL BEHAVIOR
---------------
When hiring a new employee OSI & Gratuity Deduction cards are not automatically attached

EXPECTED BEHAVIOR
-----------------------
OSI & Gratuity Deduction cards automatically attached

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Hire employee
2. Country = Saudi Arabia
3. Submit
4. OSI & Gratuity Deduction cards are not automatically attached

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot automatically associate OSI & Gratuity Deduction cards to new hires

Cause

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In this Document
Symptoms
Cause
Solution
References


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