What Is the Chat Window Experience For The Multitasking Client (Doc ID 1609475.1)

Last updated on DECEMBER 19, 2013

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Goal

When a customer is chatting via Live Help and has other open windows, is there a way to make the Chat Window become the focal window when the chat is updated by the agent?
Internet Explorer pops the chat window to the front but Chrome and Firefox do not.
 

Solution

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