Error After User Clicks "Forgot Password" Link and Enters LearnCenter Username: "You have not configured your password recovery questions" (Doc ID 1610199.1)

Last updated on DECEMBER 02, 2015

Applies to:

Oracle Taleo Learn Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

User receives the following message after clicking Forgot Password and entering their LearnCenter username:

"You have not configured your password recovery questions, or the administrator has changed the system configuration since you last logged in. Please contact your system administrator to recover your password."

Cause

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