Bounceback Message Received: 'RID 0 - 5.1.2 - Bad destination host ('000', ['DNS Hard Error looking up <domain.com> (MX): NXDomain'])' (Doc ID 1611057.1)

Last updated on SEPTEMBER 13, 2023

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

You receive a bounceback email with the message “RID 0 - 5.1.2 - Bad destination host ('000', ['DNS Hard Error looking up <domain.com>(MX): NXDomain']),” and you see a similar message on the Bounceback History with Messaging report.
The contact’s bounceback status is marked as invalid in Eloqua.

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In this Document

Symptoms

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