Deliverability: How to Remove Dedicated Internet Protocol (IP) Address From a Blacklist

(Doc ID 1611288.1)

Last updated on OCTOBER 24, 2017

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]
Information in this document applies to any platform.


This article describes how to remove a client's dedicated Internet Protocol (IP) address from a blacklist if there is a “blocked” message on the Bounceback History with Messaging report.

Customers on a shared IP address do not need to request removal from blacklists, because this is done by Eloqua.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms