Deliverability: How to Remove Dedicated Internet Protocol (IP) Address From a Blacklist (Doc ID 1611288.1)

Last updated on AUGUST 17, 2017

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]
Information in this document applies to any platform.

Goal

This article describes how to remove a client's dedicated Internet Protocol (IP) address from a blacklist if there is a “blocked” message on the Bounceback History with Messaging report.

Customers on a shared IP address do not need to request removal from blacklists, because this is done by Eloqua.

Solution

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