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Best Practices: Email Rendering in Microsoft Outlook (Doc ID 1611300.1)

Last updated on JUNE 06, 2024

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]
Oracle Responsys Marketing Platform Cloud Service - Version 5X to 6X [Release 5x to 6x]
Information in this document applies to any platform.

Symptoms

Email designs look fine in Eloqua and on other email services such as Responsys, but some of the formatting is lost and the rendering is incorrect when the emails are viewed in Microsoft (MS) Outlook.

Cause

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In this Document
Symptoms
Cause
Solution
 Design tips to improve email rendering in MS Outlook
 Additional Resources
 Campaign Monitor
 Eloqua email creation and design
 Coding best practices
 General best practices
 Knowledge Base
References

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