ESS process arxsgp (CPG) : Statement Generation Program ends with Error

(Doc ID 1611985.1)

Last updated on AUGUST 04, 2017

Applies to:

Oracle Fusion Receivables - Version 11.1.1.5.1 and later
Oracle Fusion Receivables Cloud Service - Version 11.1.4.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
ESS process arxsgp (CPG) : Statement Generation Program ends with Error.

EXPECTED BEHAVIOR
-----------------------
Statement Generation Program should end successfully.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the ESS Process arxsgp (CPG) : Statement Generation Program
2. Create Customer Statements completes in warning, Create Customer Statements: Subprocess complete successful, Create Customer Statements: Generate Log completes with Error

Following child requests were not successful:

Request Id State Process
------------------- ------------ --------------------
20751 Error StatementGenerationReport

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot generate customers statements.

Cause

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