Bounceback Message Received: 'RID 0 - 5.1.0 - Unknown address error ('553', ['sender domain must exist (#5.7.1)'])' (Doc ID 1612303.1)

Last updated on DECEMBER 23, 2022

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 9 and later
Information in this document applies to any platform.

You receive a bounceback email with the message “RID 0 - 5.1.0 - Unknown address error ('553', ['sender domain must exist (#5.7.1)']),” and you see a similar message on the Bounceback History with Messaging report.
The contact’s bounceback status is not marked as invalid.

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In this Document

Symptoms

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