Firefox - Upload Dialog For Images Has Issues With Drop-zone Size And Upload Button (Doc ID 1613381.1)

Last updated on JANUARY 21, 2016

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : N/A version, Publish

ACTUAL BEHAVIOR
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In the Create A Post Page when trying to upload a media from your computer using Firefox, the actual clickable area of dialog box is much smaller than it appears in the UI.
Also, when trying to upload using the 'Upload From Your Computer' button, there is an error message which is in the form of a JSON object.


EXPECTED BEHAVIOR
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The clickable area should be complete, as it is shown in UI.
On Clicking the 'Upload from your computer', a dialog box to choose the file should appear.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Post using Create A Post Page using Firefox as your browser
2. Click on "Attach Media" button & add a new media
3. Try to click the clickable area & the Upload button to see the issue.

Cause

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