History Tree Error When Updating Employment with HCM.USER (Doc ID 1613591.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Fusion Global Human Resources - Version 11.1.7.0.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.7.0.0 version, HCM Common

Error when clicking Review on the Manage Employment screen.  Unable to make any Employment changes to the record.


ERROR
-----------------------

On Screen error:
" Error occurred while displaying History tree table.  Error in evaluating routing slip.  Check the underlying exception and correct the error in the routing slip. "

Error in the Notification:
" FAULT_NAME=operationErroredFault::FAULT_TEXT=com.oracle.bpel.client.BPELFault: faultName: {{http://xmlns.oracle.com/bpel/workflow/taskService}operationErroredFault} messageType: {{http://xmlns.oracle.com/bpel/workflow/taskService}workflowErrorMessage} parts: {{ payload=ORABPEL-30082 WorkflowServiceEngine request to another component failed. Request operation CallFunctionStateless from default/HcmEmploymentManageComposite!11050114_17602617/ManageEmploymentApproval to ManageEmploymentApprovalRules_ManageEmploymentRuleSet failed with Business Fault: null. Check the underlying fault. Check target SOA component for cause. } cause: {null} "


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Fusion as HCM.USER or other OIM generated user
2. Navigate to Person Mgmt > Search for person and open the Person Management screen.
3. Click Manage Employment
4. Make a change to the record.
5. Click Review.
The History Tree table error appears.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update the Manage Employment screen.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms