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FAQ: Email Bouncebacks (Doc ID 1615602.1)

Last updated on OCTOBER 26, 2017

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 9 to 10 [Release 9 to 10]
Information in this document applies to any platform.

Purpose

This article discusses specific issues with email bouncebacks and the Bounceback History with Messaging report.

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Does an out-of-office message count as a bounceback? Does it affect a contact’s bounceback status in Eloqua?
 Are out-of-office messages sent to the From address or the bounceback address?
 What is the difference between 400 and 500 bounceback error codes?
References

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