Change the response labels on Oracle Live Help Instant Service chat surveys (Doc ID 1623630.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version 1.0 to 1.0 [Release ATG v1]
Information in this document applies to any platform.

Goal

We use Instant Service surveys with our Oracle Live Help chat service. Do we have the option to change the response labels on the chat survey (from the agree, strongly agree, etc) to a number scale (1-10)? And where could we make this change?
 

Solution

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