Page stays in loading or blank page displays on clicking hyperlink for person approval message from BPM Worklist (Doc ID 1625773.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Fusion Global Human Resources - Version 11.1.7.0.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

After a user updates addresses or marital status in my portrait and submits the change : When the first level approver opens the hyperlink from the worklist to view details of the change, either the screen stays in "loading" or displays a blank page.

The expected behavior is that the page should be presented to the user showing the changes for which the approval is for.

 

Steps To Reproduce
1. Login as user with approval enabled.
2. Go to My Portrait -> Person Information
3. Edit the existing address, set the effective start date to a past date and  submit.
4. Login as manager for above user.
5. Go to notification page, and click the worklist link for the change.
6. Find that page stays in "loading" or displays a blank page.




Cause

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