Is it Possible to Send an Email Notification to the Consumer from the Opportunity? (Doc ID 1626316.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion CRM Application Composer Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Goal

Is it possible to send an email to the consumer email address from the opportunity by using an workflow? When creating a workflow on the Opportunity object with an Email Notification action, in the  "Recipient Type", "E-mail fields on record" section you can only select "Primary Contact E-Mail". Consumer e-mail address option is not available.

Solution

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