My Oracle Support Banner

Error "User account not found" / "500 Internal Server Error" When Logging in via SSO (Doc ID 1626537.1)

Last updated on NOVEMBER 15, 2023

Applies to:

Oracle TBE Recruiting Cloud Service - Version N/A to N/A [Release 12]
Information in this document applies to any platform.

Symptoms

When attempting to log into Taleo Business Edition via Single Sign-on (SSO), Users encounter a "User account not found" error (which may appear as a "500 Internal Server Error" error).

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.