Error "User account not found" / "500 Internal Server Error" When Logging in via SSO

(Doc ID 1626537.1)

Last updated on NOVEMBER 19, 2015

Applies to:

Oracle TBE Recruiting Cloud Service - Version N/A to N/A [Release 12]
Information in this document applies to any platform.


When attempting to log into Taleo Business Edition via Single Sign-on (SSO), Users encounter a "User account not found" error (which may appear as a "500 Internal Server Error" error).


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms