Error "User account not found" / "500 Internal Server Error" When Logging in via SSO

(Doc ID 1626537.1)

Last updated on NOVEMBER 19, 2015

Applies to:

Oracle TBE Recruiting Cloud Service - Version N/A to N/A [Release 12]
Information in this document applies to any platform.

Symptoms

When attempting to log into Taleo Business Edition via Single Sign-on (SSO), Users encounter a "User account not found" error (which may appear as a "500 Internal Server Error" error).

Cause

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