Click To Call Cloud Service: Voice Audio Quality Of Calls Is Poor (Doc ID 1626699.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Goal

The quality of calls is poor. Our teams report that the quality of the calls is poor and not in accordance with our standards- we experience cuts and interference in the calls.
Our Clients complain that they cannot understand what is being said during the conversation.
Can you please see what is happening.

Solution

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