My Oracle Support Banner

Click To Call Cloud Service: Voice Audio Quality Of Calls Is Poor (Doc ID 1626699.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Goal

The quality of calls is poor. Our teams report that the quality of the calls is poor and not in accordance with our standards- we experience cuts and interference in the calls.
Our Clients complain that they cannot understand what is being said during the conversation.
Can you please see what is happening.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.