My Oracle Support Banner

User receives 500 Error on accessing a particular SRM area (Doc ID 1626804.1)

Last updated on JULY 23, 2018

Applies to:

Oracle Social Marketing Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.


An account admin SRM user is unable to access some part of the account & receives an "OOPS or "It's not you, it's me" Error.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.