Duplicate Partner Account Team Member Even after Rel7 PB6 (Doc ID 1626850.1)

Last updated on SEPTEMBER 28, 2016

Applies to:

Oracle Fusion Partner Management - Version 11.1.7.0.0 and later
Oracle Fusion Partner Relationship Management for Partners Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.1.7.0.0 version, Manage Partners - Manage Partner Accounts

ACTUAL BEHAVIOR  
---------------
Only with Partner which were created in the past (ie likely before the fix ) and not for newly created customer :
When adding a partner member (ie partner contact) in Partner Center UI, get a duplicated Partner member assigned even if selecting only one

EXPECTED BEHAVIOR
-----------------------
Partner member should not be created as duplicates and this issue was due to be fixed at Release 7 PB6 (Bug 14221338)

STEPS
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The issue can be reproduced at will with the following steps:

Partner Washington Professional System
1. Open an existing partner
2. From regional section click Partner Account Team
3. From Local area add a Account team member[only one record of selected user gets added to the table]
4. Hit save and close button
5. open the Partner which is updated
6. From regional section click Partner Account Team
7. Account team page gets loaded, but displays duplicate records of the account team member.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add partner member without getting duplicate

Cause

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