Error Creating Interactions

(Doc ID 1626882.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Common CRM Cloud Service - Version and later
Information in this document applies to any platform.


When attempting to create an interaction, then selecting the cancel button the interaction is still created and sometimes,
the following error occurs.

An Application error occurred. See the incident log for more information.
An application error has occured. Your help desk can use the following information to obtain a more details description of this incident: 1125,
Server Domain: CRMDomain, Server Instance: SalesServer_1, Application Name: SalesApp

The issue can be reproduced at will with the following steps:
1. Select Interaction Tab
2. Create Interaction
3. Select cancel.


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